Your IP : 216.73.216.93
<?php
defined('BASEPATH') or exit('No direct script access allowed');
class Ticket_model extends CI_Model
{
public function __construct()
{
parent::__construct();
$this->load->database();
$this->load->library(['ion_auth', 'form_validation']);
$this->load->helper(['url', 'language', 'function_helper']);
}
function add_ticket($data)
{
$data = escape_array($data);
if (isset($data['edit_ticket_status']) && !empty($data['edit_ticket_status'])) {
$ticket_data = [
'status' => $data['status'],
];
} else {
$ticket_data = [
'ticket_type_id' => $data['ticket_type_id'],
'user_id' => $data['user_id'],
'subject' => $data['subject'],
'email' => $data['email'],
'description' => $data['description'],
'status' => $data['status'],
];
}
if (isset($data['edit_ticket']) && !empty($data['edit_ticket'])) {
$this->db->set($ticket_data)->where('id', $data['edit_ticket'])->update('tickets');
} else if (isset($data['edit_ticket_status']) && !empty($data['edit_ticket_status'])) {
$this->db->set($ticket_data)->where('id', $data['edit_ticket_status'])->update('tickets');
} else {
$this->db->insert('tickets', $ticket_data);
$insert_id = $this->db->insert_id();
if (!empty($insert_id)) {
return $insert_id;
} else {
return false;
}
}
}
function add_ticket_type($data)
{
$data = escape_array($data);
$ticket_data = [
'title' => $data['title'],
];
if (isset($data['edit_ticket_type']) && !empty($data['edit_ticket_type'])) {
$this->db->set($ticket_data)->where('id', $data['edit_ticket_type'])->update('ticket_types');
} else {
$this->db->insert('ticket_types', $ticket_data);
$insert_id = $this->db->insert_id();
if (!empty($insert_id)) {
return $insert_id;
} else {
return false;
}
}
}
function add_ticket_message($data)
{
$data = escape_array($data);
$firebase_project_id = get_settings('firebase_project_id');
$service_account_file = get_settings('service_account_file');
$ticket_msg_data = [
'user_type' => $data['user_type'],
'user_id' => $data['user_id'],
'ticket_id' => $data['ticket_id'],
'message' => $data['message']
];
if (isset($data['attachments']) && !empty($data['attachments'])) {
$ticket_msg_data['attachments'] = json_encode($data['attachments']);
}
$ticket_user_id = $this->db->select('*')->where('id', $data['ticket_id'])->get('tickets')->result_array();
$this->db->insert('ticket_messages', $ticket_msg_data);
$insert_id = $this->db->insert_id();
if ($ticket_msg_data['user_type'] != 'user') {
$user_fcm_id = fetch_details('users', ['id' => $ticket_user_id[0]['user_id']], 'fcm_id, platform_type');
// Step 1: Group by platform
$groupedByPlatform = [];
foreach ($user_fcm_id as $item) {
$platform = $item['platform_type'];
$groupedByPlatform[$platform][] = $item['fcm_id'];
}
// Step 2: Chunk each platform group into arrays of 1000
$fcm_ids = [];
foreach ($groupedByPlatform as $platform => $fcmIds) {
$fcm_ids[$platform] = array_chunk($fcmIds, 1000);
}
$user_fcm_id = $fcm_ids;
if (!empty($user_fcm_id) && isset($firebase_project_id) && isset($service_account_file) && !empty($firebase_project_id) && !empty($service_account_file)) {
$fcmMsg = array(
'title' => 'Ticket Message',
'body' => $data['message'],
'type' => "ticket_message",
'type_id' => $data['ticket_id'],
'image' => '',
);
send_notification($fcmMsg, $user_fcm_id, $fcmMsg);
}
}
if (!empty($insert_id)) {
return $insert_id;
} else {
return false;
}
}
function get_ticket_list()
{
$offset = 0;
$limit = 10;
$sort = 't.id';
$order = 'DESC';
$multipleWhere = '';
if (isset($_GET['offset']))
$offset = $_GET['offset'];
if (isset($_GET['limit']))
$limit = $_GET['limit'];
if (isset($_GET['sort']))
if ($_GET['sort'] == 'id') {
$sort = "t.id";
} else {
$sort = $_GET['sort'];
}
if (isset($_GET['order']))
$order = $_GET['order'];
if (isset($_GET['search']) and $_GET['search'] != '') {
$search = $_GET['search'];
$multipleWhere = [
'`u.id`' => $search,
'`u.username`' => $search,
'`u.email`' => $search,
'`u.mobile`' => $search,
'`t.subject`' => $search,
'`t.email`' => $search,
'`t.description`' => $search,
'`tty.title`' => $search
];
}
$count_res = $this->db->select(' COUNT(u.id) as `total`')->join('ticket_types tty', 'tty.id=t.ticket_type_id', 'left')->join('users u', 'u.id=t.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$count_res->or_where($multipleWhere);
}
if (isset($where) && !empty($where)) {
$count_res->where($where);
}
$cat_count = $count_res->get('tickets t')->result_array();
foreach ($cat_count as $row) {
$total = $row['total'];
}
$search_res = $this->db->select('t.*,tty.title,u.username')->join('ticket_types tty', 'tty.id=t.ticket_type_id', 'left')->join('users u', 'u.id=t.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$search_res->or_like($multipleWhere);
}
if (isset($where) && !empty($where)) {
$search_res->where($where);
}
$cat_search_res = $search_res->order_by($sort, $order)->limit($limit, $offset)->get('tickets t')->result_array();
$bulkData = array();
$bulkData['total'] = $total;
$rows = array();
$status = "";
$tempRow = array();
foreach ($cat_search_res as $row) {
$row = output_escaping($row);
$operate = '<a href="javascript:void(0)" class="view_ticket btn btn-success action-btn btn-xs mr-1 mb-1 ml-1" data-id=' . $row['id'] . ' data-username=' . $row['username'] . ' data-date_created=' . $row['date_created'] . ' data-subject=' . $row['subject'] . ' data-status=' . $row['status'] . ' data-ticket_type="' . $row['title'] . '" title="View" data-target="#ticket_modal" data-toggle="modal" ><i class="fa fa-eye"></i></a>';
$operate .= ' <a href="javascript:void(0)" id="delete-ticket" data-id=' . $row['id'] . ' class="btn btn-danger action-btn mr-1 mb-1 ml-1 btn-xs"><i class="fa fa-trash"></i></a>';
$tempRow['id'] = $row['id'];
$tempRow['ticket_type_id'] = $row['ticket_type_id'];
$tempRow['user_id'] = $row['user_id'];
$tempRow['subject'] = $row['subject'];
$tempRow['email'] = $row['email'];
$tempRow['description'] = $row['description'];
if ($row['status'] == "1") {
$status = '<label class="badge badge-secondary">PENDING</label>';
} else if ($row['status'] == "2") {
$status = '<label class="badge badge-info">OPENED</label>';
} else if ($row['status'] == "3") {
$status = '<label class="badge badge-success">RESOLVED</label>';
} else if ($row['status'] == "4") {
$status = '<label class="badge badge-danger">CLOSED</label>';
} else if ($row['status'] == "5") {
$status = '<label class="badge badge-warning">REOPENED</label>';
}
$tempRow['status'] = $status;
$tempRow['last_updated'] = $row['last_updated'];
$tempRow['date_created'] = $row['date_created'];
$tempRow['username'] = $row['username'];
$tempRow['ticket_type'] = $row['title'];
$tempRow['operate'] = $operate;
$rows[] = $tempRow;
}
$bulkData['rows'] = $rows;
print_r(json_encode($bulkData));
}
//for web get tickets
function get_user_ticket_list($user_id, $search)
{
$offset = 0;
$limit = 10;
$sort = 't.id';
$order = 'DESC';
$multipleWhere = '';
$where = array();
if (!empty($search)) {
$multipleWhere = [
'`u.id`' => $search,
'`u.username`' => $search,
'`u.email`' => $search,
'`u.mobile`' => $search,
'`t.subject`' => $search,
'`t.email`' => $search,
'`t.description`' => $search,
'`tty.title`' => $search
];
}
if (!empty($ticket_id)) {
$where['t.id'] = $ticket_id;
}
if (!empty($ticket_type_id)) {
$where['t.ticket_type_id'] = $ticket_type_id;
}
if (!empty($user_id)) {
$where['t.user_id'] = $user_id;
}
if (!empty($status)) {
$where['t.status'] = $status;
}
$count_res = $this->db->select(' COUNT(u.id) as `total`')->join('ticket_types tty', 'tty.id=t.ticket_type_id', 'left')->join('users u', 'u.id=t.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$count_res->group_start();
$count_res->or_like($multipleWhere);
$count_res->group_end();
}
if (isset($where) && !empty($where)) {
$count_res->where($where);
}
$cat_count = $count_res->get('tickets t')->result_array();
foreach ($cat_count as $row) {
$total = $row['total'];
}
$search_res = $this->db->select('t.*,tty.title,u.username')->join('ticket_types tty', 'tty.id=t.ticket_type_id', 'left')->join('users u', 'u.id=t.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$search_res->group_start();
$search_res->or_like($multipleWhere);
$search_res->group_end();
}
if (isset($where) && !empty($where)) {
$search_res->where($where);
}
$cat_search_res = $search_res->order_by($sort, $order)->limit($limit, $offset)->get('tickets t')->result_array();
$rows = $tempRow = $bulkData = array();
$theme = fetch_details('themes', ['status' => 1, 'is_default' => 1]);
$bulkData['total'] = $total;
$status = "";
foreach ($cat_search_res as $row) {
$row = output_escaping($row);
$user_type = fetch_details('ticket_messages', ['ticket_id' => $row['id']], 'user_type');
$test = '';
foreach ($user_type as $type) {
if ($type['user_type'] != 'user') {
$test = ($type['user_type']);
}
}
if ($theme[0]['slug'] == 'classic') {
$operate = '<a href="javascript:void(0)" class="view_ticket btn btn-success action-btn btn-xs p-0 px-2 mx-1" data-id=' . $row['id'] . ' data-username=' . $row['username'] . ' data-date_created=' . $row['date_created'] . ' data-subject=' . $row['subject'] . ' data-status=' . $row['status'] . ' data-ticket_type="' . $row['title'] . '" title="View" data-bs-toggle="modal" data-bs-target="#address-modal" ><i class="fa fa-edit fs-16"></i></a>';
$operate .= '<a href="javascript:void(0)" class="view_ticket_chat btn btn-success action-btn btn-xs p-0 px-2 mx-1" data-id=' . $row['id'] . ' data-username=' . $row['username'] . ' data-date_created=' . $row['date_created'] . ' data-subject=' . $row['subject'] . ' data-status=' . $row['status'] . ' data-ticket_type="' . $row['title'] . '" title="View" data-target="#ticket_modal" data-toggle="modal" ><i class="fa fa-comments fs-16"></i></a>';
}
if ($theme[0]['slug'] == 'modern') {
$operate = '<a href="javascript:void(0)" class="view_ticket btn btn-success action-btn btn-xs p-0 px-2 mx-1" data-id=' . $row['id'] . ' data-username=' . $row['username'] . ' data-date_created=' . $row['date_created'] . ' data-subject=' . $row['subject'] . ' data-status=' . $row['status'] . ' data-ticket_type="' . $row['title'] . '" title="View" data-bs-toggle="modal" data-bs-target="#address-modal" ><i class="uil uil-edit fs-16"></i></a>';
$operate .= '<a href="javascript:void(0)" class="view_ticket_chat btn btn-success action-btn btn-xs p-0 px-2 mx-1" data-id=' . $row['id'] . ' data-username=' . $row['username'] . ' data-date_created=' . $row['date_created'] . ' data-subject=' . $row['subject'] . ' data-status=' . $row['status'] . ' data-ticket_type="' . $row['title'] . '" title="View" data-target="#ticket_modal" data-toggle="modal" ><i class="uil uil-comments fs-16"></i></a>';
}
$tempRow['id'] = $row['id'];
$tempRow['assignee'] = $test;
$tempRow['user_id'] = $row['user_id'];
$tempRow['ticket'] = '<span class="font-weight-bold">' . $row['subject'] . '</span><br> ' . $row['description'];
$tempRow['email'] = $row['email'];
$tempRow['description'] = $row['description'];
if ($row['status'] == "1") {
$status = '<label class="badge badge-secondary">PENDING</label>';
} else if ($row['status'] == "2") {
$status = '<label class="badge badge-info">OPENED</label>';
} else if ($row['status'] == "3") {
$status = '<label class="badge badge-success">RESOLVED</label>';
} else if ($row['status'] == "4") {
$status = '<label class="badge badge-danger">CLOSED</label>';
} else if ($row['status'] == "5") {
$status = '<label class="badge badge-warning">REOPENED</label>';
}
$tempRow['status'] = $status;
$tempRow['last_updated'] = time2str($row['last_updated']);
$tempRow['date_created'] = $row['date_created'];
$tempRow['username'] = $row['username'];
$tempRow['ticket_type'] = $row['title'];
$tempRow['operate'] = $operate;
$rows[] = $tempRow;
}
$bulkData['rows'] = $rows;
print_r(json_encode($bulkData));
}
function get_message_list($ticket_id = "", $user_id = "", $search = "", $offset = 0, $limit = 50, $sort = "tm.id", $order = "DESC", $data = array(), $msg_id = "")
{
$multipleWhere = '';
if (isset($_GET['offset']))
$offset = $_GET['offset'];
if (isset($_GET['limit']))
$limit = $_GET['limit'];
if (isset($_GET['sort']))
if ($_GET['sort'] == 'id') {
$sort = "tm.id";
} else {
$sort = $_GET['sort'];
}
if (isset($_GET['order']))
$order = $_GET['order'];
if (isset($_GET['search']) and $_GET['search'] != '') {
$search = $_GET['search'];
$multipleWhere = [
'`u.id`' => $search,
'`u.username`' => $search,
'`t.subject`' => $search,
'`tm.message`' => $search
];
}
if (!empty($ticket_id)) {
$where['tm.ticket_id'] = $ticket_id;
}
if (!empty($user_id)) {
$where['tm.user_id'] = $user_id;
}
if (!empty($msg_id)) {
$where['tm.id'] = $msg_id;
}
$count_res = $this->db->select(' COUNT(tm.id) as `total`')->join('tickets t', 't.id=tm.ticket_id', 'left')->join('users u', 'u.id=tm.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$count_res->or_where($multipleWhere);
}
if (isset($where) && !empty($where)) {
$count_res->where($where);
}
$cat_count = $count_res->get('ticket_messages tm')->result_array();
foreach ($cat_count as $row) {
$total = $row['total'];
}
$search_res = $this->db->select('tm.*,t.subject,u.username')->join('tickets t', 't.id=tm.ticket_id', 'left')->join('users u', 'u.id=tm.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$search_res->or_like($multipleWhere);
}
if (isset($where) && !empty($where)) {
$search_res->where($where);
}
$cat_search_res = $search_res->order_by($sort, $order)->limit($limit, $offset)->get('ticket_messages tm')->result_array();
$rows = $tempRow = $bulkData = array();
$bulkData['total'] = $total;
$bulkData['error'] = (empty($cat_search_res)) ? true : false;
$bulkData['message'] = (empty($cat_search_res)) ? 'Ticket Message(s) does not exist' : 'Message retrieved successfully';
$bulkData['total'] = (empty($cat_search_res)) ? 0 : $total;
if (!empty($cat_search_res)) {
$data = $this->config->item('type');
foreach ($cat_search_res as $row) {
$row = output_escaping($row);
$tempRow['id'] = $row['id'];
$tempRow['user_type'] = $row['user_type'];
$tempRow['user_id'] = $row['user_id'];
$tempRow['ticket_id'] = $row['ticket_id'];
$tempRow['message'] = (!empty($row['message'])) ? $row['message'] : "";
$tempRow['name'] = $row['username'];
if (!empty($row['attachments'])) {
$attachments = json_decode($row['attachments'], 1);
$counter = 0;
foreach ($attachments as $row1) {
$tmpRow['media'] = get_image_url($row1);
$file = new SplFileInfo($row1);
$ext = $file->getExtension();
if (in_array($ext, $data['image']['types'])) {
$tmpRow['type'] = "image";
} else if (in_array($ext, $data['video']['types'])) {
$tmpRow['type'] = "video";
} else if (in_array($ext, $data['document']['types'])) {
$tmpRow['type'] = "document";
} else if (in_array($ext, $data['archive']['types'])) {
$tmpRow['type'] = "archive";
}
$attachments[$counter] = $tmpRow;
$counter++;
}
} else {
$attachments = array();
}
$tempRow['attachments'] = $attachments;
$tempRow['subject'] = $row['subject'];
$tempRow['last_updated'] = $row['last_updated'];
$tempRow['date_created'] = $row['date_created'];
$rows[] = $tempRow;
}
$bulkData['data'] = $rows;
} else {
$bulkData['data'] = [];
}
print_r(json_encode($bulkData));
}
function get_tickets($ticket_id = "", $ticket_type_id = "", $user_id = "", $status = "", $search = "", $offset = "", $limit = "1", $sort = "", $order = "")
{
$multipleWhere = '';
$where = array();
if (!empty($search)) {
$multipleWhere = [
'`u.id`' => $search,
'`u.username`' => $search,
'`u.email`' => $search,
'`u.mobile`' => $search,
'`t.subject`' => $search,
'`t.email`' => $search,
'`t.description`' => $search,
'`tty.title`' => $search
];
}
if (!empty($ticket_id)) {
$where['t.id'] = $ticket_id;
}
if (!empty($ticket_type_id)) {
$where['t.ticket_type_id'] = $ticket_type_id;
}
if (!empty($user_id)) {
$where['t.user_id'] = $user_id;
}
if (!empty($status)) {
$where['t.status'] = $status;
}
$count_res = $this->db->select(' COUNT(u.id) as `total`')->join('ticket_types tty', 'tty.id=t.ticket_type_id', 'left')->join('users u', 'u.id=t.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$count_res->group_start();
$count_res->or_like($multipleWhere);
$count_res->group_end();
}
if (isset($where) && !empty($where)) {
$count_res->where($where);
}
$cat_count = $count_res->get('tickets t')->result_array();
foreach ($cat_count as $row) {
$total = $row['total'];
}
$search_res = $this->db->select('t.*,tty.title,u.username')->join('ticket_types tty', 'tty.id=t.ticket_type_id', 'left')->join('users u', 'u.id=t.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$search_res->group_start();
$search_res->or_like($multipleWhere);
$search_res->group_end();
}
if (isset($where) && !empty($where)) {
$search_res->where($where);
}
$cat_search_res = $search_res->order_by($sort, $order)->limit($limit, $offset)->get('tickets t')->result_array();
$rows = $tempRow = $bulkData = array();
$bulkData['error'] = (empty($cat_search_res)) ? true : false;
$bulkData['message'] = (empty($cat_search_res)) ? 'Ticket(s) does not exist' : 'Tickets retrieved successfully';
$bulkData['total'] = (empty($cat_search_res)) ? 0 : $total;
if (!empty($cat_search_res)) {
foreach ($cat_search_res as $row) {
$row = output_escaping($row);
$tempRow['id'] = $row['id'];
$tempRow['ticket_type_id'] = $row['ticket_type_id'];
$tempRow['user_id'] = $row['user_id'];
$tempRow['subject'] = $row['subject'];
$tempRow['email'] = $row['email'];
$tempRow['description'] = $row['description'];
$tempRow['status'] = $row['status'];
$tempRow['last_updated'] = $row['last_updated'];
$tempRow['date_created'] = $row['date_created'];
$tempRow['name'] = $row['username'];
$tempRow['ticket_type'] = $row['title'];
$rows[] = $tempRow;
}
$bulkData['data'] = $rows;
} else {
$bulkData['data'] = [];
}
return $bulkData;
}
function get_messages($ticket_id = "", $user_id = "", $search = "", $offset = "", $limit = "", $sort = "", $order = "", $data = array(), $msg_id = "")
{
$multipleWhere = '';
$where = array();
if (!empty($search)) {
$multipleWhere = [
'`u.id`' => $search,
'`u.username`' => $search,
'`t.subject`' => $search,
'`tm.message`' => $search
];
}
if (!empty($ticket_id)) {
$where['tm.ticket_id'] = $ticket_id;
}
if (!empty($user_id)) {
$where['tm.user_id'] = $user_id;
}
if (!empty($msg_id)) {
$where['tm.id'] = $msg_id;
}
$count_res = $this->db->select(' COUNT(tm.id) as `total`')->join('tickets t', 't.id=tm.ticket_id', 'left')->join('users u', 'u.id=tm.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$count_res->group_start();
$count_res->or_like($multipleWhere);
$count_res->group_end();
}
if (isset($where) && !empty($where)) {
$count_res->where($where);
}
$cat_count = $count_res->get('ticket_messages tm')->result_array();
foreach ($cat_count as $row) {
$total = $row['total'];
}
$search_res = $this->db->select('tm.*,t.subject,u.username')->join('tickets t', 't.id=tm.ticket_id', 'left')->join('users u', 'u.id=tm.user_id', 'left');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$search_res->group_start();
$search_res->or_like($multipleWhere);
$search_res->group_end();
}
if (isset($where) && !empty($where)) {
$search_res->where($where);
}
$cat_search_res = $search_res->order_by($sort, $order)->limit($limit, $offset)->get('ticket_messages tm')->result_array();
$rows = $tempRow = $bulkData = $tmpRow = array();
$bulkData['error'] = (empty($cat_search_res)) ? true : false;
$bulkData['message'] = (empty($cat_search_res)) ? 'Ticket Message(s) does not exist' : 'Message retrieved successfully';
$bulkData['total'] = (empty($cat_search_res)) ? 0 : $total;
if (!empty($cat_search_res)) {
foreach ($cat_search_res as $row) {
$row = output_escaping($row);
$tempRow['id'] = $row['id'];
$tempRow['user_type'] = $row['user_type'];
$tempRow['user_id'] = $row['user_id'];
$tempRow['ticket_id'] = $row['ticket_id'];
$tempRow['message'] = (!empty($row['message'])) ? $row['message'] : "";
$tempRow['name'] = $row['username'];
if (!empty($row['attachments'])) {
$attachments = json_decode($row['attachments'], 1);
$counter = 0;
foreach ($attachments as $row1) {
$tmpRow['media'] = get_image_url($row1);
$file = new SplFileInfo($row1);
$ext = $file->getExtension();
if (in_array($ext, $data['image']['types'])) {
$tmpRow['type'] = "image";
} else if (in_array($ext, $data['video']['types'])) {
$tmpRow['type'] = "video";
} else if (in_array($ext, $data['document']['types'])) {
$tmpRow['type'] = "document";
} else if (in_array($ext, $data['archive']['types'])) {
$tmpRow['type'] = "archive";
}
$attachments[$counter] = $tmpRow;
$counter++;
}
} else {
$attachments = array();
}
$tempRow['attachments'] = $attachments;
$tempRow['subject'] = $row['subject'];
$tempRow['last_updated'] = $row['last_updated'];
$tempRow['date_created'] = $row['date_created'];
$rows[] = $tempRow;
}
$bulkData['data'] = $rows;
} else {
$bulkData['data'] = [];
}
return $bulkData;
}
function delete_ticket($ticket_id)
{
if (delete_details(['id' => $ticket_id], 'tickets') == TRUE) {
if (delete_details(['ticket_id' => $ticket_id], 'ticket_messages') == TRUE) {
return true;
}
} else {
return false;
}
}
function get_ticket_type_list()
{
$offset = 0;
$limit = 10;
$sort = 'id';
$order = 'DESC';
$multipleWhere = '';
if (isset($_GET['offset']))
$offset = $_GET['offset'];
if (isset($_GET['limit']))
$limit = $_GET['limit'];
if (isset($_GET['sort']))
if ($_GET['sort'] == 'id') {
$sort = "id";
} else {
$sort = $_GET['sort'];
}
if (isset($_GET['order']))
$order = $_GET['order'];
if (isset($_GET['search']) and $_GET['search'] != '') {
$search = $_GET['search'];
$multipleWhere = [
'`id`' => $search,
'`title`' => $search
];
}
$count_res = $this->db->select(' COUNT(id) as `total`');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$count_res->or_where($multipleWhere);
}
if (isset($where) && !empty($where)) {
$count_res->where($where);
}
$cat_count = $count_res->get('ticket_types')->result_array();
foreach ($cat_count as $row) {
$total = $row['total'];
}
$search_res = $this->db->select('*');
if (isset($multipleWhere) && !empty($multipleWhere)) {
$search_res->or_like($multipleWhere);
}
if (isset($where) && !empty($where)) {
$search_res->where($where);
}
$cat_search_res = $search_res->order_by($sort, $order)->limit($limit, $offset)->get('ticket_types')->result_array();
$bulkData = array();
$bulkData['total'] = $total;
$rows = array();
$status = "";
$tempRow = array();
foreach ($cat_search_res as $row) {
$row = output_escaping($row);
$operate = ' <a href="javascript:void(0)" class="edit_btn action-btn btn btn-success btn-xs ml-1 mr-1 mb-1" title="Edit" data-id="' . $row['id'] . '" data-url="admin/tickets/manage_ticket_types/"><i class="fa fa-pen"></i></a>';
$operate .= '<a class="delete-ticket-type btn btn-danger action-btn btn-xs ml-1 mr-1 mb-1" title="Delete" href="javascript:void(0)" data-id="' . $row['id'] . '" ><i class="fa fa-trash"></i></a>';
$tempRow['id'] = $row['id'];
$tempRow['title'] = $row['title'];
$tempRow['date_created'] = $row['date_created'];
$tempRow['operate'] = $operate;
$rows[] = $tempRow;
}
$bulkData['rows'] = $rows;
print_r(json_encode($bulkData));
}
}