Your IP : 216.73.217.77
<?php
namespace App\Http\Controllers\Admin;
use DB;
use App\Http\Controllers\Controller as BaseController;
use App\Http\Resources\TicketResource;
use App\Http\Requests\StoreTicket;
use App\Http\Requests\StoreTicketComment;
use App\Http\Requests\StoreTicketStatus;
use App\Http\Requests\StoreTicketPriority;
use App\Models\Ticket;
use App\Models\TicketCategory;
use App\Models\TicketComment;
use App\Models\User;
use App\Services\TicketService;
use Illuminate\Http\Request;
use Illuminate\Support\Facades\Redirect;
use Inertia\Inertia;
class TicketController extends BaseController
{
private $ticketService;
public function __construct(TicketService $ticketService)
{
$this->ticketService = $ticketService;
}
public function index(Request $request, $uuid = null){
if($uuid === null){
return Inertia::render('Admin/Ticket/Index', [
'title' => __('Support'),
'allowCreate' => true,
'rows' => TicketResource::collection(
Ticket::whereHas('user', function ($query) {
$query->whereNull('deleted_at');
})->with(['user', 'agent'])->orderBy('updated_at', 'desc')->paginate(10)
),
]);
} else if($uuid === 'create'){
$data['title'] = __('Create ticket');
$data['categories'] = TicketCategory::get();
return Inertia::render('Admin/Ticket/Create', $data);
} else {
$ticket = Ticket::with(['commentsWithUser', 'category', 'agent'])->where('uuid', $uuid)->first();
$users = User::where('role', '!=', 'user')->get();
return Inertia::render('Admin/Ticket/View', [
'title' => __('Support'),
'ticket' => $ticket,
'users' => $users
]);
}
}
public function store(StoreTicket $request){
$this->ticketService->store($request);
return Redirect::route('tickets')->with(
'status', [
'type' => 'success',
'message' => __('Ticket created successfully')
]
);
}
public function comment(StoreTicketComment $request, $ticketUuid){
$this->ticketService->comment($request, $ticketUuid);
return Redirect::back()->with(
'status', [
'type' => 'success',
'message' => __('Comment added successfully')
]
);
}
public function changeStatus(StoreTicketStatus $request, $ticketUuid){
$this->ticketService->changeStatus($request, $ticketUuid);
return Redirect::back()->with(
'status', [
'type' => 'success',
'message' => __('Ticket updated successfully')
]
);
}
public function changePriority(StoreTicketPriority $request, $ticketUuid){
$this->ticketService->changePriority($request, $ticketUuid);
return response()->json(['success' => true]);
}
public function assign(Request $request, $ticketUuid){
$this->ticketService->assignTicket($request, $ticketUuid);
return response()->json(['success' => true]);
}
}